Each state is assigned to a Regional Loan Center. Escalations on eligibility determinations, appraisal value disputes, and funding fee refunds are handled there rather than through the general benefits line.
VA Regional Loan Center Directory
What it is for
Contact points for the Regional Loan Center that has jurisdiction over a given state. The office that actually resolves eligibility, appraisal, and funding fee disputes.
Form number
Phone
877-827-3702
Not affiliated with or endorsed by the U.S. Department of Veterans Affairs. Always confirm details on the official page linked above.